MIS & Integration FAQs

These articles provide information & guides to help you to troubleshoot issues with Seneca's integration with your MIS, whether it is SIMS, Arbor, SchoolBase, iSAMS or any other provider!

8 articles in this collection
Written by Lukas Feddern, Olivia, and Ben Clarke Smith

Managing your access to classes

Joining other classes when connected to school MIS

Written by Ben Clarke Smith
Updated over a week ago

I can't access premium at an MIS school?

My account or my students' accounts can't access Seneca Premium.

Written by Ben Clarke Smith
Updated over a week ago

Why aren't my MIS classes appearing?

My MIS classes aren't appearing or showing up in the teacher platform

Written by Ben Clarke Smith
Updated over a week ago

What is the process for syncing my school MIS with Seneca?

What steps to expect when syncing Seneca with your school system

Written by Lukas Feddern
Updated over a week ago

What are School Syncs?

School Syncing allows Seneca to integrate with your schools' data management system (like SIMS, Arbor, Bromcom, etc.)

Written by Olivia
Updated over a week ago

How often does the MIS integration update?

Will changes in classes, students & teachers be updated in Seneca throughout the year? Yes!

Written by Olivia
Updated over a week ago

What happens to my previous classes when I move onto the MIS integration?

Will my old classes be merged with the MIS integration or are new classes created?

Written by Olivia
Updated over a week ago

When will my classes from the MIS show up in my Seneca account?

The classes that I expected aren't showing up in my Seneca account. What should I do?

Written by Olivia
Updated over a week ago