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IT Troubleshooting
Solutions to technical issues
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Resetting student passwords
Fixing the "Looks like your account was created using a different method. Try another way of logging in" error message
Password reset states “attempt limit exceeded, please try again” ?
"An unknown error has occurred" when you try and login
What if students or teachers do not receive password resets emails
What to do if you are seeing an error screen
Seneca Android app stopped working on my device
Nothing happens when I try and login
Inspecting the console
Seneca not working on Internet Explorer
Getting a "Retry limit hit for: PATCH" error
One of my courses won't load or work
How can I link to Seneca from my school website?
How do I unblock Seneca on my school network?
Images, videos and gifs are not loading on the student accounts?
There is no sound on Seneca
How do you store data & is it secure?