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One of my courses won't load or work
One of my courses won't load or work

What to do if one particular course won't load or work

Olivia avatar
Written by Olivia
Updated over a week ago

Answering these questions should help us solve this problem:

Are you on a school network?

If you are working on a computer that is connected to school wifi this problem may be a result of the school network blocking something Seneca needs to work. 

I have tried unblocking this but I still get an error

If the above doesn't solve the issue please get in touch using the chat to the bottom right of this page. To help us, please let us know the error you are getting using:

I am not on a school network and still get a problem

  • Please try logging out of your account and hit refresh on your browser.

  • If any update notification appears, please click 'Update'.

  • Log back into your account and your account should work again.

Need help with something else?

Simply search for another help article using the search at the top of this page.

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