All Collections
IT Troubleshooting
There is no sound on Seneca
There is no sound on Seneca

Learn how to sort out issues with sound on Seneca

Olivia avatar
Written by Olivia
Updated over a week ago

We have a number of different types of images/videos we use on Seneca. Some of these have sound and some of them do not.

You should start by checking the sound is working on your computer by playing a video from YouTube.

The different types of images are:

Images

Images with text and bullet points over the top of them do not have any sound.

GIFs

gifs are moving image that do not have any sounds. gifs on Seneca will repeat 3 times before they stop playing.

Videos

We import videos into Seneca from YouTube. If a YouTube video has no sound. Check that the volume is turned up on your computer. You should also check that the volume is turned up at the bottom of the video.

Did this answer your question?