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Seneca Android app stopped working on my device
Seneca Android app stopped working on my device

Sometimes, your Android app may stop working. Here are a couple of steps that you can try in order to fix it.

Olivia avatar
Written by Olivia
Updated over a week ago

If your app has seemingly frozen and only shows a blank screen or Seneca logo, please try the following.

Restarting the app

  1. Fully close the Seneca app

  2. Close any browser tabs with Seneca that you may have open

  3. Open the Seneca android app again

Reinstall the app

If restarting the app hasn't worked for you, please try the following:

  1. Uninstall the Seneca app

  2. When prompted to clear data in Chrome Settings, click Settings

3. On the following screen, select the option Clear & reset which will delete all cached data.

4. Go to Google Play Store and install the Seneca app again

If none of these worked for you

Please contact us at

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