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What to do if you are seeing an error screen
What to do if you are seeing an error screen
Olivia avatar
Written by Olivia
Updated over a week ago

If you are seeing an error screen at school, it is likely that your school network is blocking things that Seneca needs to work.

If you send this link to your school IT technician they may be able to help you solve the problem:
https://help.senecalearning.com/it-troubleshooting/how-do-i-unblock-seneca-on-my-school-network

If you are still having problems with Seneca you can now use our Diagnosis page which will check your account for issues and generate a code to send to us so we can fix the error. Email the code to learnmore@seneca.io.

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