If you are seeing an error screen at school, it is likely that your school network is blocking things that Seneca needs to work.
If you send this link to your school IT technician they may be able to help you solve the problem:
https://help.senecalearning.com/it-troubleshooting/how-do-i-unblock-seneca-on-my-school-network
If you are still having problems with Seneca or you are having problems at home please send a message to us using the help chat. (Blue button on the bottom right of the screen).