All Collections
IT Troubleshooting
Images, videos and gifs are not loading on the student accounts?
Images, videos and gifs are not loading on the student accounts?

This article describes what to do when images are not loading.

Olivia avatar
Written by Olivia
Updated over a week ago

Unblocking our gifs and images
We use gifs (short videos) to demonstrate a lot of our concepts. If you click on this link you should be able to see a science experiment. If you can't you will need to unblock the content delivery network domain serving the gif.

Unblocking our YouTube videos
All our YouTube videos are free to access. We embed them into our courses. To ensure that they won't be blocked on your school network click on this link. If you can't play the video on your school network you will need to unblock the YouTube domain.

Did this answer your question?