Teacher FAQs

Answers to frequently asked questions from teachers

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69 articles in this collection
Written by Lukas Feddern and Olivia

Smart reassignments

Create individualized assignments for students based on the things they struggled with most on past assignments
Lukas Feddern avatar
Written by Lukas Feddern
Updated yesterday

Adding Seneca as a custom tab on Microsoft Teams

How to add the Seneca custom tab on Microsoft Teams
Lukas Feddern avatar
Written by Lukas Feddern
Updated over a week ago

What is Seneca Summer Catch-up?

Learn about how Seneca Summer Catch-up can help your students catch-up on time lost in school from COVID-19.
Olivia avatar
Written by Olivia
Updated over a week ago

What is Seneca School Analytics & SLT Support?

Learn how your school can benefit from to Seneca School Analytics & SLT Support
Olivia avatar
Written by Olivia
Updated over a week ago

How to get ready for September?

Learn how you can prepare for the new school year with Seneca
Olivia avatar
Written by Olivia
Updated over a week ago

How can the parent platform help teachers?

Our parent platform is free to use and lets parents monitor their child's use of Seneca
Olivia avatar
Written by Olivia
Updated over a week ago

How do I copy an assignment for more than one class?

Learn about setting an assignment that you duplicate across more than one class.
Olivia avatar
Written by Olivia
Updated over a week ago

Seneca Premium for Schools

What is Seneca Premium & how can schools get a quote?
Lukas Feddern avatar
Written by Lukas Feddern
Updated over a week ago

Deleted a class by mistake

Find out how to recover a class you removed by mistake
Olivia avatar
Written by Olivia
Updated over a week ago

Request Seneca Certified Educator Certificates

This article describes how you can obtain your personalised Seneca CPD certificate.
Olivia avatar
Written by Olivia
Updated over a week ago

How to connect Microsoft Teams and Seneca Learning

This article describes how to invite students to Seneca via Microsoft Teams and set assignments
Olivia avatar
Written by Olivia
Updated this week

How do I delete a course from my class?

Find out how to remove a course from my class on Seneca
Olivia avatar
Written by Olivia
Updated over a week ago

How to connect Google Classroom and Seneca Learning

This article describes how to invite students to Seneca via Google Classroom and set assignments
Olivia avatar
Written by Olivia
Updated this week

How can I change a student's name?

Learn what to do if you need to change the name showing for one of your students
Olivia avatar
Written by Olivia
Updated over a week ago

My students are showing up as 'Unknown'

Learn how to solve when your students are showing up as unknown on your class list
Olivia avatar
Written by Olivia
Updated over a week ago

How to see students that have joined the class

Learn how to see the students that have joined your class
Olivia avatar
Written by Olivia
Updated over a week ago

How can I link to an assignment?

Olivia avatar
Written by Olivia
Updated over a week ago

How do I delete students from my class on Seneca?

This article covers how how to delete or remove students from your class
Olivia avatar
Written by Olivia
Updated over a week ago

Can I see the data for multiple classes?

This article tells you how teachers can see the data for multiple classes
Olivia avatar
Written by Olivia
Updated over a week ago

What's the maximum number of courses I can add to a class?

Information on maximum limits for the number of courses you can add to a class
Olivia avatar
Written by Olivia
Updated over a week ago

What's the maximum number of students in a class?

Information on maximum limits for the number of students you can add to a class
Olivia avatar
Written by Olivia
Updated over a week ago

How to transfer classes between accounts

This article tells you how to request to transfer classes from one account to another.
Olivia avatar
Written by Olivia
Updated over a week ago

How long will an assignment take my students?

Learn how you can estimate the length of time an assignment will take your students.
Olivia avatar
Written by Olivia
Updated over a week ago

How do I delete an assignment?

Deleting an assignment after you have created it.
Olivia avatar
Written by Olivia
Updated over a week ago

How to move students between classes

This article covers how to move a student from between two classes or transfer your students to another class
Olivia avatar
Written by Olivia
Updated over a week ago

How are student stats/data displayed on Seneca

All you need to know about how student stats and data is shown to students and teachers
Lukas Feddern avatar
Written by Lukas Feddern
Updated over a week ago

Setting up a class after creating it

Step by step instructions on how to set up a class after creating it
Lukas Feddern avatar
Written by Lukas Feddern
Updated yesterday

Premium Plans & Pricing for Teachers

This article describes how your students can obtain Seneca premium via a school discount
Olivia avatar
Written by Olivia
Updated over a week ago

How do I create an assignment on Seneca Learning?

This article covers how to set an assignment on the teacher platform.
Olivia avatar
Written by Olivia
Updated over a week ago

Ultimate Revision Tournament

This article covers how the Seneca league work, how to sign up and how we decide on the winner of the tournament.
Olivia avatar
Written by Olivia
Updated over a week ago

How do I share a class with a teacher?

This article covers how you can share a class with multiple teachers.
Olivia avatar
Written by Olivia
Updated over a week ago

Can I download or export the class's data to an excel spreadsheet?

This article covers how to download, export or copy your class statistics to Excel, Numbers or Google Sheets.
Olivia avatar
Written by Olivia
Updated over a week ago

Certified teaching resources

What are certified teaching resources and where can I find them?
Lukas Feddern avatar
Written by Lukas Feddern
Updated over a week ago

How do I change my region as a teacher?

Change your region so you see courses most relevant to you
Lukas Feddern avatar
Written by Lukas Feddern
Updated over a week ago

How do I see past assignments as a teacher?

This article describes how to see assignments that have passed on the teacher platform
Lukas Feddern avatar
Written by Lukas Feddern
Updated over a week ago

Edit Custom School Page

This article describe how you can edit your own Seneca school page
Olivia avatar
Written by Olivia
Updated over a week ago

Create a Custom Seneca Page For Your School

This article explains how to create a custom Seneca page and widget to guide students to the correct courses.
Olivia avatar
Written by Olivia
Updated over a week ago

Seneca Certified Educator Certificate

How to get your Seneca Certified Educator certificate via the cognitive science for teachers course and link it to your LinkedIn account
Olivia avatar
Written by Olivia
Updated over a week ago

How to create a class on Seneca and add courses to it?

This article covers how to create a class and add more classes as well as adding one or more courses to your class.
Olivia avatar
Written by Olivia
Updated yesterday

How to use Seneca in the classroom?

This article explains a variety of ways how you can use Seneca in the classroom.
Olivia avatar
Written by Olivia
Updated over a week ago

Is there a way to transfer a class to a different teacher?

This article covers how to share or transfer a class among multiple teachers.
Olivia avatar
Written by Olivia
Updated over a week ago

Can I access my students' accounts or reset their passwords?

This article cover why you cannot get access to your students' accounts.
Olivia avatar
Written by Olivia
Updated this week

What is the smart learning mode?

This article covers what the smart learning mode is and how it helps students study more efficiently.
Olivia avatar
Written by Olivia
Updated over a week ago

Is there a way to see the students' email addresses?

This article covers how to see your students email addresses
Olivia avatar
Written by Olivia
Updated over a week ago

How To Set The Correct School Name?

For the Seneca League it's important to let all students and teachers use the correct school name.
Olivia avatar
Written by Olivia
Updated over a week ago

Where can I find the logo and platform screenshots?

This article provides links to pictures, screenshots and logo's of Seneca and the learning platform.
Olivia avatar
Written by Olivia
Updated over a week ago

Explanatory letter for parents

This article links to a letter that can be shared with parents explaining the learning platform and how to get children signed up.
Olivia avatar
Written by Olivia
Updated over a week ago

The student details or names do not appear on the class list

This article covers what to do when student details are not being displayed on the class list.
Olivia avatar
Written by Olivia
Updated over a week ago

Is it possible to change the background behind text?

This article covers why we haven't made it possible yet to change the colour of the background to help students with dyslexia.
Olivia avatar
Written by Olivia
Updated over a week ago

How do I edit an assignment date, topic, name or the students it's assigned to?

Editing an assignment after you have created it. You can edit the assignment date, topic, name or the students the assignment is for.
Olivia avatar
Written by Olivia
Updated this week

How do I see the actual questions and sessions that my students have done?

This article covers what statistics you can see of the your students' progress, such as questions answered and sessions.
Olivia avatar
Written by Olivia
Updated over a week ago

Where do I find course specific posters for my classroom?

This article covers where you can find Seneca posters for your classroom or lab.
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Written by Olivia
Updated over a week ago

Are you GDPR compliant?

This article covers the compliance of GDPR and our policies on the protection of personal data.
Olivia avatar
Written by Olivia
Updated over a week ago

How do you remove a class as a teacher?

This article covers how to remove or delete classes.
Olivia avatar
Written by Olivia
Updated this week

How do I see my students' progress on Seneca?

This article covers how to keep track of the progress of the students in your class using our 'Insights' feature.
Olivia avatar
Written by Olivia
Updated over a week ago

Assignments are not showing up for my students?

This article covers what to do when assignments are not showing up for your students.
Olivia avatar
Written by Olivia
Updated this week

Do I need to pay? How does Seneca make money?

This article covers that the platform is for free and that you do not have to pay. How does Seneca make money? And what's the cost or price?
Olivia avatar
Written by Olivia
Updated over a week ago

How do I change my email?

This articles cover how to change your email address.
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Written by Olivia
Updated over a week ago

I'm not receiving my password reset email or code

This article covers what to do when you are not receiving the password reset email or the password reset code.
Olivia avatar
Written by Olivia
Updated over a week ago

How do I change or reset my password?

This article covers how to change passwords as well as how to reset your password in case you forgot or don't remember it.
Olivia avatar
Written by Olivia
Updated over a week ago

My students’ statistics are not showing up

This article covers what to do when your students' statistics are not showing up.
Olivia avatar
Written by Olivia
Updated over a week ago

How do I change my account type?

This article covers how to change or switch your student account to a student, teacher or parent account
Olivia avatar
Written by Olivia
Updated over a week ago

How to sign up to Seneca as a teacher?

This article covers how to create a teacher account and the required information to sign up and complete your registration.
Olivia avatar
Written by Olivia
Updated over a week ago

How do I track progress through an assignment?

This article cover how to track progress through an assignment and see what your students have completed.
Olivia avatar
Written by Olivia
Updated yesterday

How do students complete assignments they have been set?

This article covers how students complete assignments or homework on the student platform.
Olivia avatar
Written by Olivia
Updated over a week ago

How do I rename a class?

This article covers how to edit the name of a class
Olivia avatar
Written by Olivia
Updated over a week ago

How do I add students to my class on Seneca?

This article covers how how to add students to your class
Olivia avatar
Written by Olivia
Updated over a week ago

How do I invite students to my class on Seneca Learning?

This article covers how to invite students to your class.
Olivia avatar
Written by Olivia
Updated over a week ago

How do I see student content on the Seneca Teacher platform?

This article covers how to get access to the student platform, check the course content, and experience what your students will see.
Olivia avatar
Written by Olivia
Updated over a week ago