Teacher FAQs

How to update Seneca to the latest version

How to get all the latest features on Seneca

Written by Lukas Feddern
Updated over a week ago

Using Seneca for Intervention groups

Create specific classes and groups for targeted intervention

Written by Ben Clarke Smith
Updated this week

How to leave a class

As a teacher you may not need permanent access to a class. You can now leave the class without archiving it from view.

Written by Ben Clarke Smith
Updated over a week ago

Using Seneca to support targeted interventions.

How to set up bespoke classes for focused intervention.

Written by Ben Clarke Smith
Updated over a week ago

How can I archive lots of classes at once?

Archiving all of your classes for the new school year

Written by Olivia
Updated over a week ago

How to use Seneca in the classroom?

This article explains a variety of ways how you can use Seneca in the classroom.

Written by Olivia
Updated over a week ago

How to create a class on Seneca and add courses to it?

This article covers how to create a class and add more classes as well as adding one or more courses to your class.

Written by Olivia
Updated over a week ago

Setting up a class after creating it

Step by step instructions on how to set up a class after creating it

Written by Lukas Feddern
Updated over a week ago

How to connect Google Classroom and Seneca Learning

This article describes how to invite students to Seneca via Google Classroom and set assignments

Written by Olivia
Updated over a week ago

How to connect Microsoft Teams and Seneca Learning

This article describes how to invite students to Seneca via Microsoft Teams and set assignments

Written by Olivia
Updated over a week ago

How do I invite students to my class on Seneca Learning?

This article covers how to invite students to your class.

Written by Olivia
Updated over a week ago

How do I add students to my class on Seneca?

This article covers how how to add students to your class

Written by Olivia
Updated over a week ago

How do I delete students from my class on Seneca?

This article covers how how to delete or remove students from your class

Written by Olivia
Updated over a week ago

How to share classes with other teachers

Multiple teachers accounts can share access to a class on Seneca.

Written by Olivia
Updated over a week ago

How do I create an assignment on Seneca Learning?

This article covers how to set an assignment on the teacher platform.

Written by Olivia
Updated over a week ago

Sharing an assignment with your students

How to link students to an upcoming assignment

Written by Lukas Feddern
Updated over a week ago

How can I link to an assignment?

Written by Olivia
Updated over a week ago

Smart Assignments

Create individualized assignments for students based on the things they struggled with most on past assignments

Written by Lukas Feddern
Updated over a week ago

How do I set an assignment for more than one class at the same time?

Learn about setting an assignment that you duplicate across more than one class.

Written by Olivia
Updated over a week ago

How long will an assignment take my students?

Learn how you can estimate the length of time an assignment will take your students.

Written by Olivia
Updated over a week ago

How do I edit an assignment date, topic, name or the students it's assigned to?

Editing an assignment after you have created it. You can edit the assignment date, topic, name or the students the assignment is for.

Written by Olivia
Updated over a week ago

How do students complete assignments they have been set?

This article covers how students complete assignments or homework on the student platform.

Written by Olivia
Updated over a week ago

How do I see past assignments as a teacher?

This article describes how to see assignments that have passed on the teacher platform

Written by Lukas Feddern
Updated over a week ago

How do I track progress through an assignment?

This article cover how to track progress through an assignment and see what your students have completed.

Written by Olivia
Updated over a week ago

How do I see my students' progress on Seneca?

This article covers how to keep track of the progress of the students in your class using our 'Insights' feature.

Written by Olivia
Updated over a week ago

How are student stats/data displayed on Seneca

All you need to know about how student stats and data is shown to students and teachers

Written by Lukas Feddern
Updated over a week ago

Can I download or export the class's data to an excel spreadsheet?

This article covers how to download, export or copy your class statistics to Excel, Numbers or Google Sheets.

Written by Olivia
Updated over a week ago

Can I see the data for multiple classes?

This article tells you how teachers can see the data for multiple classes

Written by Olivia
Updated over a week ago

Assignments are not showing up for my students?

This article covers what to do when assignments are not showing up for your students.

Written by Olivia
Updated over a week ago

The student details or names do not appear on the class list

This article covers what to do when student details are not being displayed on the class list.

Written by Olivia
Updated over a week ago

Adding Seneca as a custom tab on Microsoft Teams

How to add the Seneca custom tab on Microsoft Teams

Written by Lukas Feddern
Updated over a week ago

My students’ statistics are not showing up

This article covers what to do when your students' statistics are not showing up.

Written by Olivia
Updated over a week ago

My students are showing up as 'Unknown'

Learn how to solve when your students are showing up as unknown on your class list

Written by Olivia
Updated over a week ago

What's the maximum number of students in a class?

Information on maximum limits for the number of students you can add to a class

Written by Olivia
Updated over a week ago

What's the maximum number of courses I can add to a class?

Information on maximum limits for the number of courses you can add to a class

Written by Olivia
Updated over a week ago

How to see students that have joined the class

Learn how to see the students that have joined your class

Written by Olivia
Updated over a week ago

How to move students between classes

This article covers how to move a student from between two classes or transfer your students to another class

Written by Olivia
Updated over a week ago

How do I delete a course from my class?

Find out how to remove a course from my class on Seneca

Written by Olivia
Updated over a week ago

How do I archive & unarchive classes?

Archive classes to clean up your Seneca workspace & keep access to data.

Written by Olivia
Updated over a week ago

What happens when I archive a class?

What happens to my data & what can my students see? How do I unarchive classes?

Written by Olivia
Updated over a week ago

Deleted a class by mistake

Find out how to recover a class you removed by mistake

Written by Olivia
Updated over a week ago

How do I delete an assignment?

Deleting an assignment after you have created it.

Written by Olivia
Updated over a week ago

Seneca Tutorials for American Teachers

Here is everything you need to know to get the most out of Seneca for free!

Written by Olivia
Updated over a week ago

How do I preview student content from the teacher platform?

This article covers how to get access to the student platform, check the course content, and experience what your students will see.

Written by Olivia
Updated over a week ago

How do I see the actual questions and sessions that my students have done?

This article covers what statistics you can see of the your students' progress, such as questions answered and sessions.

Written by Olivia
Updated over a week ago

Is it possible to change the background behind text?

This article covers why we haven't made it possible yet to change the colour of the background to help students with dyslexia.

Written by Olivia
Updated over a week ago

Solving the "You don't have access to this class" message

This guide explains when & why you can't get access to a class and how to solve it.

Written by Lukas Feddern
Updated over a week ago

What is Seneca School Analytics & SLT Support?

Learn how your school can benefit from to Seneca School Analytics & SLT Support

Written by Olivia
Updated over a week ago

How to see student data for all students in a school

Class sharing allows SLT members and Head Teachers/Principals to see data from classes across the whole school

Written by Olivia
Updated over a week ago

How can Heads of Department /Year see data for a whole year group?

Heads of Year and department leads can see the data for their students using the join class feature.

Written by Ben Clarke Smith
Updated over a week ago

Create a Custom Seneca Page For Your School

This article explains how to create a custom Seneca page and widget to guide students to the correct courses.

Written by Olivia
Updated over a week ago

Edit Custom School Page

This article describe how you can edit your own Seneca school page

Written by Olivia
Updated over a week ago

Where can I find the logo and platform screenshots?

This article provides links to pictures, screenshots and logo's of Seneca and the learning platform.

Written by Olivia
Updated over a week ago

Where do I find course specific posters for my classroom?

This article covers where you can find Seneca posters for your classroom or lab.

Written by Olivia
Updated over a week ago

Are you GDPR compliant?

This article covers the compliance of GDPR and our policies on the protection of personal data.

Written by Olivia
Updated over a week ago

Data Protection, FERPA and EdLaw 2-D

This article covers our policies on the protection of personal data and compliance with data protection regulations.

Written by Olivia
Updated over a week ago

How to sign up to Seneca as a teacher?

This article covers how to create a teacher account and the required information to sign up and complete your registration.

Written by Olivia
Updated over a week ago

How do I change my email?

This articles cover how to change your email address.

Written by Olivia
Updated over a week ago

How do I change or reset my password?

This article covers how to change passwords as well as how to reset your password in case you forgot or don't remember it.

Written by Olivia
Updated over a week ago

I'm not receiving my password reset email or code

This article covers what to do when you are not receiving the password reset email or the password reset code.

Written by Olivia
Updated over a week ago

How do I change my account type?

This article covers how to change or switch your student account to a student, teacher or parent account

Written by Olivia
Updated over a week ago

How do I select the correct school name?

For the Seneca League it's important to let all students and teachers use the correct school name.

Written by Olivia
Updated over a week ago

How do I change my region as a teacher?

Change your region so you see courses most relevant to you

Written by Lukas Feddern
Updated over a week ago

How do I rename a class?

This article covers how to edit the name of a class

Written by Olivia
Updated over a week ago

How do you remove a class as a teacher?

This article covers how to remove or delete classes.

Written by Olivia
Updated over a week ago

Is there a way to transfer a class to a different teacher?

This article covers how to share or transfer a class among multiple teachers.

Written by Olivia
Updated over a week ago

Can I access my students' accounts or reset their passwords?

This article cover why you cannot get access to your students' accounts.

Written by Olivia
Updated over a week ago

Is there a way to see the students' email addresses?

This article covers how to see your students email addresses

Written by Olivia
Updated over a week ago

How to reset passwords for your students

Learn how to reset your students' passwords as a teacher.

Written by Olivia
Updated over a week ago

How can I change a student's name?

Learn what to do if you need to change the name showing for one of your students

Written by Olivia
Updated over a week ago

Certified teaching resources

What are certified teaching resources and where can I find them?

Written by Lukas Feddern
Updated over a week ago

Request a Seneca CPD Certificate

This article describes how you can obtain your personalised Seneca CPD certificate.

Written by Olivia
Updated over a week ago

What is a Seneca Certified Educator Certificate & how do I get one?

How to get your Seneca Certified Educator certificate via the cognitive science for teachers course and link it to your LinkedIn account

Written by Olivia
Updated over a week ago

How can the parent platform help teachers?

Our parent platform is free to use and lets parents keep up to date with how their child's using Seneca

Written by Flavia Belham
Updated over a week ago

Explanatory letter for parents

This article links to a letter that can be shared with parents explaining the learning platform and how to get children signed up.

Written by Olivia
Updated over a week ago

Seneca Whole School Reporting

Now you can see even more detail across subject, students and staff.

Written by Ben Clarke Smith
Updated over a week ago

Export Classes & School Reports

This article explains how to export data for multiple classes in one go allowing to perform better student, class, and department analysis.

Written by Ben Clarke Smith
Updated over a week ago

Do I need to pay? How does Seneca make money?

This article covers that the platform is for free and that you do not have to pay. How does Seneca make money? And what's the cost or price?

Written by Olivia
Updated over a week ago

What are the benefits of Premium for Teachers?

Everything we provide for teachers we provide for free :) We do offer some tools to speed up data processes and class creation for teachers.

Written by Olivia
Updated over a week ago

Seneca Premium for Schools

What is Seneca Premium & how can schools get a quote?

Written by Lukas Feddern
Updated over a week ago

Introduction to Seneca Premium for Schools

If your school has just purchased Premium, these resources will help you get the most out of Premium from day 1!

Written by Olivia
Updated over a week ago

Get started with Seneca Premium for Schools

Your school has just signed up for Premium! Learn about what's on offer and how you can make the most of Seneca Premium.

Written by Olivia
Updated over a week ago

What is the smart learning mode?

This article covers what the smart learning mode is and how it helps students study more efficiently.

Written by Olivia
Updated over a week ago

My school has Premium but I can't access my Premium account

What to do if your school has signed up for Premium but you can't access your Premium account

Written by Olivia
Updated over a week ago