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Teacher FAQs
Teacher FAQs
Answers to frequently asked questions from teachers
+1
84 articles in this collection
Written by
Lukas Feddern,
Flavia Belham,
Olivia
and 1 other
Seneca's New and Improved Maths Courses!
Find out everything you need to know about our new Maths sessions on Seneca!
Written by
Flavia Belham
Updated over a week ago
How to update Seneca to the latest version
How to get all the latest features on Seneca
Written by
Lukas Feddern
Updated over a week ago
Exam Questions Only Assignments
Your guide on how to make the most out of Seneca's new Exam Questions Only assignments!
Written by
Flavia Belham
Updated over a week ago
Creating classes & setting assignments 📊
Using Seneca for Intervention groups
Create specific classes and groups for targeted intervention
Written by
Ben Clarke Smith
Updated over a week ago
How to leave a class
As a teacher you may not need permanent access to a class. You can now leave the class without archiving it from view.
Written by
Ben Clarke Smith
Updated over a week ago
How can I archive lots of classes at once?
Archiving all of your classes for the new school year
Written by
Olivia
Updated over a week ago
How to use Seneca in the classroom?
This article explains a variety of ways how you can use Seneca in the classroom.
Written by
Olivia
Updated over a week ago
How to create a class on Seneca and add courses to it?
This article covers how to create a class and add more classes as well as adding one or more courses to your class.
Written by
Olivia
Updated over a week ago
Setting up a class after creating it
Step by step instructions on how to set up a class after creating it
Written by
Lukas Feddern
Updated over a week ago
How to connect Google Classroom and Seneca Learning
This article describes how to invite students to Seneca via Google Classroom and set assignments
Written by
Olivia
Updated over a week ago
AI-marked Exam Questions for Teachers
Everything you need to know to get the most out of Seneca's AI-marked exam questions.
Written by
Flavia Belham
Updated over a week ago
How to connect Microsoft Teams and Seneca Learning
This article describes how to invite students to Seneca via Microsoft Teams and set assignments
Written by
Olivia
Updated over a week ago
How do I invite students to my class on Seneca Learning?
This article covers how to invite students to your class.
Written by
Olivia
Updated over a week ago
How do I add students to my class on Seneca?
This article covers how how to add students to your class
Written by
Olivia
Updated over a week ago
How do I delete students from my class on Seneca?
This article covers how how to delete or remove students from your class
Written by
Olivia
Updated over a week ago
How to share classes with other teachers
Multiple teachers accounts can share access to a class on Seneca.
Written by
Olivia
Updated over a week ago
How do I create an assignment on Seneca Learning?
This article covers how to set an assignment on the teacher platform.
Written by
Olivia
Updated over a week ago
Sharing an assignment with your students
How to link students to an upcoming assignment
Written by
Lukas Feddern
Updated over a week ago
Smart Assignments
Create individualized assignments for students based on the things they struggled with most on past assignments
Written by
Lukas Feddern
Updated over a week ago
How do I set an assignment for more than one class at the same time?
Learn about setting an assignment that you duplicate across more than one class.
Written by
Olivia
Updated over a week ago
How long will an assignment take my students?
Learn how you can estimate the length of time an assignment will take your students.
Written by
Olivia
Updated over a week ago
How do I edit an assignment date, topic, name or the students it's assigned to?
Editing an assignment after you have created it. You can edit the assignment date, topic, name or the students the assignment is for.
Written by
Olivia
Updated over a week ago
How do students complete assignments they have been set?
This article covers how students complete assignments or homework on the student platform.
Written by
Olivia
Updated over a week ago
How do I see past assignments as a teacher?
This article describes how to see assignments that have passed on the teacher platform
Written by
Lukas Feddern
Updated over a week ago
How do I track progress through an assignment?
This article cover how to track progress through an assignment and see what your students have completed.
Written by
Ben Clarke Smith
Updated over a week ago
How do I see my students' progress on Seneca?
This article covers how to keep track of the progress of the students in your class using our 'Insights' feature.
Written by
Olivia
Updated over a week ago
How are student stats/data displayed on Seneca
All you need to know about how student stats and data is shown to students and teachers
Written by
Lukas Feddern
Updated over a week ago
Can I download or export the class's data to an excel spreadsheet?
This article covers how to download, export or copy your class statistics to Excel, Numbers or Google Sheets.
Written by
Olivia
Updated over a week ago
Can I see the data for multiple classes?
This article tells you how teachers can see the data for multiple classes
Written by
Olivia
Updated over a week ago
Assignments are not showing up for my students?
This article covers what to do when assignments are not showing up for your students.
Written by
Olivia
Updated over a week ago
The student details or names do not appear on the class list
This article covers what to do when student details are not being displayed on the class list.
Written by
Olivia
Updated over a week ago
Adding Seneca as a custom tab on Microsoft Teams
How to add the Seneca custom tab on Microsoft Teams
Written by
Lukas Feddern
Updated over a week ago
My students’ statistics are not showing up
This article covers what to do when your students' statistics are not showing up.
Written by
Olivia
Updated over a week ago
My students are showing up as 'Unknown'
Learn how to solve when your students are showing up as unknown on your class list
Written by
Olivia
Updated over a week ago
What's the maximum number of students in a class?
Information on maximum limits for the number of students you can add to a class
Written by
Olivia
Updated over a week ago
What's the maximum number of courses I can add to a class?
Information on maximum limits for the number of courses you can add to a class
Written by
Olivia
Updated over a week ago
How to see students that have joined the class
Learn how to see the students that have joined your class
Written by
Olivia
Updated over a week ago
How to move students between classes
This article covers how to move a student from between two classes or transfer your students to another class
Written by
Olivia
Updated over a week ago
How do I delete a course from my class?
Find out how to remove a course from my class on Seneca
Written by
Olivia
Updated over a week ago
How do I archive & unarchive classes?
Archive classes to clean up your Seneca workspace & keep access to data.
Written by
Olivia
Updated over a week ago
What happens when I archive a class?
What happens to my data & what can my students see? How do I unarchive classes?
Written by
Olivia
Updated over a week ago
Deleted a class by mistake
Find out how to recover a class you removed by mistake
Written by
Olivia
Updated over a week ago
How do I delete an assignment?
Deleting an assignment after you have created it.
Written by
Olivia
Updated over a week ago
Seneca Tutorials for American Teachers
Here is everything you need to know to get the most out of Seneca for free!
Written by
Olivia
Updated over a week ago
Content on Seneca 📚
How do I preview student content from the teacher platform?
This article covers how to get access to the student platform, check the course content, and experience what your students will see.
Written by
Olivia
Updated over a week ago
How do I see the actual questions and sessions that my students have done?
This article covers what statistics you can see of the your students' progress, such as questions answered and sessions.
Written by
Olivia
Updated over a week ago
Is it possible to change the background behind text?
This article covers why we haven't made it possible yet to change the colour of the background to help students with dyslexia.
Written by
Olivia
Updated over a week ago
Integrating Seneca with your school 🏫
Solving the "You don't have access to this class" message
This guide explains when & why you can't get access to a class and how to solve it.
Written by
Lukas Feddern
Updated over a week ago
What is Seneca School Analytics & SLT Support?
Learn how your school can benefit from to Seneca School Analytics & SLT Support
Written by
Olivia
Updated over a week ago
How can Heads of Department/Year see data for a whole year group?
Heads of Year and department leads can see the data for their students using the join class feature.
Written by
Ben Clarke Smith
Updated over a week ago
Create a Custom Seneca Page For Your School
This article explains how to create a custom Seneca page and widget to guide students to the correct courses.
Written by
Olivia
Updated over a week ago
Edit Custom School Page
This article describe how you can edit your own Seneca school page
Written by
Olivia
Updated over a week ago
Where can I find the logo and platform screenshots?
This article provides links to pictures, screenshots and logo's of Seneca and the learning platform.
Written by
Olivia
Updated over a week ago
Where do I find course specific posters for my classroom?
This article covers where you can find Seneca posters for your classroom or lab.
Written by
Olivia
Updated over a week ago
Data privacy & safety 🔒
Update your MIS sync to boost parental engagement
Review your Wonde permissions to roll out Seneca's parent platform at your school
Written by
Olivia
Updated over a week ago
Are you GDPR compliant?
This article covers the compliance of GDPR and our policies on the protection of personal data.
Written by
Olivia
Updated over a week ago
Data Protection, FERPA and EdLaw 2-D
This article covers our policies on the protection of personal data and compliance with data protection regulations.
Written by
Olivia
Updated over a week ago
Your account & your students' accounts 📁
How to sign up to Seneca as a teacher?
This article covers how to create a teacher account and the required information to sign up and complete your registration.
Written by
Olivia
Updated over a week ago
How do I change my email?
This articles cover how to change your email address.
Written by
Olivia
Updated over a week ago
How do I change or reset my password?
This article covers how to change passwords as well as how to reset your password in case you forgot or don't remember it.
Written by
Olivia
Updated over a week ago
I'm not receiving my password reset email or code
This article covers what to do when you are not receiving the password reset email or the password reset code.
Written by
Olivia
Updated over a week ago
How do I change my account type?
This article covers how to change or switch your student account to a student, teacher or parent account
Written by
Olivia
Updated over a week ago
How do I select the correct school name?
For the Seneca League it's important to let all students and teachers use the correct school name.
Written by
Olivia
Updated over a week ago
How do I change my region as a teacher?
Change your region so you see courses most relevant to you
Written by
Lukas Feddern
Updated over a week ago
How do I rename a class?
This article covers how to edit the name of a class
Written by
Olivia
Updated over a week ago
How do you remove a class as a teacher?
This article covers how to remove or delete classes.
Written by
Olivia
Updated over a week ago
Is there a way to transfer a class to a different teacher?
This article covers how to share or transfer a class among multiple teachers.
Written by
Olivia
Updated over a week ago
Can I access my students' accounts or reset their passwords?
This article covers why you cannot get access to your students' accounts.
Written by
Olivia
Updated over a week ago
Is there a way to see the students' email addresses?
This article covers how to see your students email addresses
Written by
Olivia
Updated over a week ago
How can I change a student's name?
Learn what to do if you need to change the name showing for one of your students
Written by
Olivia
Updated over a week ago
Free teacher CPD 🧠
Certified teaching resources
What are certified teaching resources and where can I find them?
Written by
Lukas Feddern
Updated over a week ago
Request a Seneca CPD Certificate
This article describes how you can obtain your personalised Seneca CPD certificate.
Written by
Olivia
Updated over a week ago
What is a Seneca Certified Educator Certificate & how do I get one?
How to get your Seneca Certified Educator certificate via the cognitive science for teachers course and link it to your LinkedIn account
Written by
Olivia
Updated over a week ago
Seneca for parents 👪
How can the parent platform help teachers?
Our parent platform is free to use and lets parents keep up to date with how their child's using Seneca
Written by
Flavia Belham
Updated over a week ago
Explanatory letter for parents
This article links to a letter that can be shared with parents explaining the learning platform and how to get children signed up.
Written by
Olivia
Updated over a week ago
Seneca Premium for schools 🚀
Seneca Whole School Reporting
Now you can see even more detail across subject, students and staff.
Written by
Ben Clarke Smith
Updated over a week ago
Export Classes & School Reports
This article explains how to export data for multiple classes in one go allowing to perform better student, class, and department analysis.
Written by
Ben Clarke Smith
Updated over a week ago
Do I need to pay? How does Seneca make money?
This article covers that the platform is for free and that you do not have to pay. How does Seneca make money? And what's the cost or price?
Written by
Olivia
Updated over a week ago
What are the benefits of Premium for Teachers?
Everything we provide for teachers we provide for free :) We do offer some tools to speed up data processes and class creation for teachers.
Written by
Olivia
Updated over a week ago
Seneca Premium for Schools
What is Seneca Premium & how can schools get a quote?
Written by
Lukas Feddern
Updated over a week ago
Introduction to Seneca Premium for Schools
If your school has just purchased Premium, these resources will help you get the most out of Premium from day 1!
Written by
Olivia
Updated over a week ago
Get started with Seneca Premium for Schools
Your school has just signed up for Premium! Learn about what's on offer and how you can make the most of Seneca Premium.
Written by
Olivia
Updated over a week ago
What is the smart learning mode?
This article covers what the smart learning mode is and how it helps students study more efficiently.
Written by
Olivia
Updated over a week ago
My school has Premium but I can't access my Premium account
What to do if your school has signed up for Premium but you can't access your Premium account
Written by
Olivia
Updated over a week ago