Seneca Learning

A guide to using and making the most of the Parent Platform

How to use the Parent Platform

Olivia

Answers to frequently asked questions from parents

Parent FAQs

A parent's guide to understanding how Seneca can help your child surpass their goals in their exams.

What is Seneca Learning?

How should my child be using Seneca?

This article covers why Seneca is more effective than other revision resources

Is Seneca more effective than other revision resources?

This article covers how we handle and store personal data as well as our compliance with GDPR and privacy regulations.

Is my child’s data safe?

Learn how to make the most of Seneca for home schooling your children

How can home educators use Seneca?

What is Seneca?

This article covers how to create a parent account and the required information to sign up and complete your registration.

How to sign up to Seneca as a parent?

How to update your settings and notification preferences

How do I switch on/off notifications as a parent?

Monitor your child's progress by linking your parent account to their student account

How to connect my parent account to my child's account?

How parents can track the progress of more than one child

What if I have more than one child using Seneca?

How to monitor several children on the parent platform

Monitoring more than one of your children

What to do it you don't want to monitor using your parent account

How to disconnect an account from my parent account?

How to change your account type from a parent to student account.

How to change your account type

How do I see my child's progress in a subject?

Accessing the Report Card shared by my child's teacher

Viewing my child's Report Card

Monitoring my child's progress 📊 

A step-by-step guide on how to get the most out of this Premium package.

Getting started with Seneca Exam Boost

How to upgrade using Apple or Google Pay

How much is Premium?

Can I pay monthly for Premium?

We don't currently support payments via PayPal

Can I pay via PayPal

How to transfer a premium package from your account to your child's account.

How do I transfer my Premium package to a different account?

This article describes how to provide your child with premium access when you have bought a package on your parent account.

My Child Does Not Have Access To My Premium Plan

How to see parent summary emails if they don't appear

Having trouble seeing parent summary emails

Seneca Premium 🚀 

Do students with a learning difficulty have any special rights on the 11+ exam?

11+ Exam practice questions

How many grammar schools can you apply to?

During mock exams my child scored poorly. Does this mean they won’t pass their 11+?

This article covers why we ask students whether they have a specific learning difficulty such as dyslexia and what we do with that info.

Do you have a specific account for students with Dyslexia?

Seneca & learning difficulties

Teacher Platform

Student Platform

Parent Platform

Find answers and get help from Intercom Support and Community Experts

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