Parent FAQs

Is my child’s data safe?

This article covers how we handle and store personal data as well as our compliance with GDPR and privacy regulations.

Written by Olivia
Updated over a week ago

How should my child be using it?

Written by Olivia
Updated over a week ago

Is it more effective than other revision resources?

This article covers why Seneca is more effective than other revision resources

Written by Olivia
Updated over a week ago

How to sign up to Seneca as a parent?

This article covers how to create a parent account and the required information to sign up and complete your registration.

Written by Olivia
Updated over a week ago

How to connect my parent account to my child's account?

Monitor your child's progress by linking your parent account to their student account

Written by Lukas Feddern
Updated over a week ago

Monitoring more than one of your children

How to monitor several children on the parent platform

Written by Lukas Feddern
Updated over a week ago

What if I have more than one child using Seneca?

How parents can track the progress of more than one child

Written by Olivia
Updated over a week ago

How to disconnect an account from my parent account?

This article goes through how to disconnect an account you don't want to monitor using your parent account

Written by Olivia
Updated over a week ago

What is Seneca Premium?

A parent's guide to Seneca Premium

Written by Lukas Feddern
Updated over a week ago

How much is Premium?

Find out the price of Premium

Written by Olivia
Updated over a week ago

What's in the Parent Activity Summary

This article describes the statistics shown in the weekly parent activity summary

Written by Olivia
Updated over a week ago

Having trouble seeing parent summary emails

How to see parent summary emails if they don't appear

Written by Lukas Feddern
Updated over a week ago

Why haven't I received my parent activity summary?

Find out how to set up your account so you receive your child's parent activity summary

Written by Olivia
Updated over a week ago

How do I transfer my Premium package to a different account?

How to transfer a premium package from your account to your child's account.

Written by Lukas Feddern
Updated over a week ago

My Child Does Not Have Access To My Premium Plan

This article describes how to provide your child with premium access in case you bought the plan on a parent account.

Written by Olivia
Updated over a week ago

How can home educators use Seneca?

Learn how to make the most of Seneca for home schooling your children

Written by Olivia
Updated over a week ago

Can Seneca read to me?

Find out what to do if you have trouble reading or are visually impaired

Written by Olivia
Updated over a week ago

Can I pay via PayPal

We don't currently support payments via PayPal

Written by Olivia
Updated over a week ago

Can I pay monthly for Premium?

Written by Olivia
Updated over a week ago

Changing my account type from parent to student

How to change your account type from a parent to student account.

Written by Lukas Feddern
Updated over a week ago

How can I track my child’s progress?

This article describe how parents can track a child's learning progress.

Written by Olivia
Updated over a week ago

11+ exam practice questions

Written by Olivia
Updated over a week ago

How many grammar schools can you apply to?

Written by Olivia
Updated over a week ago

During mock exams my child scored poorly. Does this mean she won’t pass her 11+?

Written by Olivia
Updated over a week ago

Do students with a learning difficulty have any special rights on the 11+ exam?

Written by Olivia
Updated over a week ago

Do you have a specific account for students with Dyslexia?

This article covers why we ask students whether they have a specific learning difficulty such as dyslexia and what we do with that info.

Written by Olivia
Updated over a week ago