Parent FAQs

Answers to frequently asked questions from parents

Lukas Feddern avatar Olivia avatar
22 articles in this collection
Written by Lukas Feddern and Olivia

Monitoring more than one of your children

How to monitor several children on the parent platform
Lukas Feddern avatar
Written by Lukas Feddern
Updated over a week ago

How to connect my parent account to my child's account?

Monitor your child's progress by linking your parent account to their student account
Lukas Feddern avatar
Written by Lukas Feddern
Updated over a week ago

Can Seneca read to me?

Find out what to do if you have trouble reading or are visually impaired
Olivia avatar
Written by Olivia
Updated over a week ago

How to sign up to Seneca as a parent?

This article covers how to create a parent account and the required information to sign up and complete your registration.
Olivia avatar
Written by Olivia
Updated over a week ago

Can I pay monthly for Premium?

Olivia avatar
Written by Olivia
Updated over a week ago

Changing my account type from parent to student

How to change your account type from a parent to student account.
Lukas Feddern avatar
Written by Lukas Feddern
Updated over a week ago

What if I have more than one child using Seneca?

How parents can track the progress of more than one child
Olivia avatar
Written by Olivia
Updated over a week ago

Why haven't I received my parent activity summary?

Find out how to set up your account so you receive your child's parent activity summary
Olivia avatar
Written by Olivia
Updated over a week ago

Having trouble seeing parent summary emails

How to see parent summary emails if they don't appear
Lukas Feddern avatar
Written by Lukas Feddern
Updated over a week ago

What's in the Parent Activity Summary

This article describes the statistics shown in the weekly parent activity summary
Olivia avatar
Written by Olivia
Updated over a week ago

My Child Does Not Have Access To My Premium Plan

This article describes how to provide your child with premium access in case you bought the plan on a parent account.
Olivia avatar
Written by Olivia
Updated over a week ago

How do I transfer my Premium package to a different account?

How to transfer a premium package from your account to your child's account.
Lukas Feddern avatar
Written by Lukas Feddern
Updated yesterday

How much is Premium?

Find out the price of Premium
Olivia avatar
Written by Olivia
Updated over a week ago

How can I track my child’s progress?

This article describe how parents can track a child's learning progress.
Olivia avatar
Written by Olivia
Updated over a week ago

11+ exam practice questions

Olivia avatar
Written by Olivia
Updated over a week ago

How many grammar schools can you apply to?

Olivia avatar
Written by Olivia
Updated over a week ago

During mock exams my child scored poorly. Does this mean she won’t pass her 11+?

Olivia avatar
Written by Olivia
Updated over a week ago

Do students with a learning difficulty have any special rights on the 11+ exam?

Olivia avatar
Written by Olivia
Updated over a week ago

Is my child’s data safe?

This article covers how we handle and store personal data as well as our compliance with GDPR and privacy regulations.
Olivia avatar
Written by Olivia
Updated over a week ago

Is it more effective than other revision resources?

This article covers why Seneca is more effective than other revision resources
Olivia avatar
Written by Olivia
Updated over a week ago

How should my child be using it?

Olivia avatar
Written by Olivia
Updated over a week ago

Do you have a specific account for students with Dyslexia?

This article covers why we ask students whether they have a specific learning difficulty such as dyslexia and what we do with that info.
Olivia avatar
Written by Olivia
Updated this week