Certain email inboxes may block parent summary email content, so they might not appear as expected.
Some inboxes known to have these issues include:
Outlook on Windows 7
Outlook on Windows 10
To address this problem, you can click the link at the top of the email that says, "If there are problems with how this message is displayed, click here to view it in a web browser." This should allow you to view the email content properly.
Need help with something else?
Simply search for another help article using the search at the top of this page.