There's a few reasons why you might be seeing an error screen on Seneca.
Are you using the latest version of Seneca?
You can force update to the latest version of Seneca by following this link: https://app.senecalearning.com/update
Have you cleared your cache?
Clear your browser's cache in your search history.
Is your school network blocking Seneca?
It could be likely that your school network is blocking things that Seneca needs to work.
If you send this link to your school IT technician they may be able to help you solve the problem:
https://help.senecalearning.com/it-troubleshooting/how-do-i-unblock-seneca-on-my-school-network
Still need help?
Our diagnosis page does lots of checks for common issues that could cause problems. Once you've got a diagnostic report, send it to us in an email to learnmore@seneca.io (or on live chat ➡️). We're here to help!
Make sure to tell us what you were trying to do on Seneca so we can understand what's going on as best we can.
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