Student FAQs

Answers to frequently asked questions from students

Lukas Feddern avatar Olivia avatar
43 articles in this collection
Written by Lukas Feddern and Olivia

How to sign up to Seneca as a student?

This article covers how to create a student account and the required information to sign up and complete your registration.
Olivia avatar
Written by Olivia
Updated yesterday

Do I need an email address to use Seneca?

This article tells you how you can get an email address so you you can sign up for Seneca
Olivia avatar
Written by Olivia
Updated yesterday

How do you leave your teacher's class?

This article will tell you how to leave one of your teacher's classes
Olivia avatar
Written by Olivia
Updated yesterday

How do I add a course on Seneca?

This article tells you how to add a course on Seneca
Olivia avatar
Written by Olivia
Updated over a week ago

Where has my Premium access gone?

This guide talks you through how to find your Premium access
Olivia avatar
Written by Olivia
Updated over a week ago

Where have my stats, tournaments and courses gone?

This guide talks you through how to get your stats, tournaments and courses back
Olivia avatar
Written by Olivia
Updated over a week ago

What to do when wrong answer mode isn't available on a section

An explanation of why wrong answer mode isn't available on some sections
Lukas Feddern avatar
Written by Lukas Feddern
Updated yesterday

How much does Seneca Premium cost?

This article tells you everything you need to know about Seneca Premium
Olivia avatar
Written by Olivia
Updated over a week ago

What is Wrong Answers mode?

How to use our new Wrong Answers mode
Lukas Feddern avatar
Written by Lukas Feddern
Updated over a week ago

I want to delete all my data

Olivia avatar
Written by Olivia
Updated over a week ago

What is section score and memory strength?

A guide to each section's score and memory strength and how to improve them
Lukas Feddern avatar
Written by Lukas Feddern
Updated over a week ago

Where can I find Seneca revision podcasts?

This article provides links to the various podcasts on iTunes, Anchor and Spotify.
Olivia avatar
Written by Olivia
Updated over a week ago

Upgrade your Premium plan

This article describes how you can upgrade or downgrade your premium plan
Olivia avatar
Written by Olivia
Updated over a week ago

Is there a Premium Trial?

This article provides the link to trial the premium courses
Olivia avatar
Written by Olivia
Updated over a week ago

How do I change my region as a student?

Change your region so you see courses most relevant to you
Lukas Feddern avatar
Written by Lukas Feddern
Updated over a week ago

How to edit your display name

This article describes how you can change your display name.
Olivia avatar
Written by Olivia
Updated over a week ago

Do you get refunded if you cancel your plan?

This article describes when you will be refunded in case of cancelling your subscription plan.
Olivia avatar
Written by Olivia
Updated over a week ago

What are Premium Knowledge Courses?

Premium Knowledge courses cover the toughest topics and go into the more detailed questions.
Olivia avatar
Written by Olivia
Updated over a week ago

What are Predicted Papers?

Predicted Papers are exam-style papers designed on historic patterns & the exact syllabus to give you the perfect head start.
Olivia avatar
Written by Olivia
Updated over a week ago

What is HyperLearning?

This article explains what HyperLearning is.
Olivia avatar
Written by Olivia
Updated over a week ago

How do I cancel a Premium plan?

This guide will show you how to cancel a premium plan
Lukas Feddern avatar
Written by Lukas Feddern
Updated over a week ago

What is the Guarantee package?

Our Guarantee package guarantees your money back if you do not get 7-9s at GCSE or A-A*s at A Level.
Olivia avatar
Written by Olivia
Updated over a week ago

What is Seneca Premium?

Premium packages contain additional premium courses & features
Lukas Feddern avatar
Written by Lukas Feddern
Updated this week

How to get Seneca's mobile app

Explains how to get the Seneca app on your mobile or tablet
Lukas Feddern avatar
Written by Lukas Feddern
Updated over a week ago

Ambassador Project

Help Us Create Videos For Students Searching On Youtube
Olivia avatar
Written by Olivia
Updated over a week ago

Seneca Secret Project

Help us out - Become an Ambassador - Get Access To Hidden Features
Olivia avatar
Written by Olivia
Updated over a week ago

How do I see past assignments as a student?

This article describes how to see past assignments as a student
Lukas Feddern avatar
Written by Lukas Feddern
Updated over a week ago

How many hours of Seneca should you do?

This article covers when and how much time you should spend on Seneca to learn in the most efficient way.
Olivia avatar
Written by Olivia
Updated over a week ago

Will the learning time continue to run when I leave my browser open?

This article covers what happens to your learning time when you leave your browser, course or assignment open, but aren't actively studying?
Olivia avatar
Written by Olivia
Updated over a week ago

Where are the memories stored?

This article covers where your memories are stored and when you get a new one.
Olivia avatar
Written by Olivia
Updated over a week ago

How is the knowledge score calculated?

This article covers how your knowledge score is calculated and how you improve your score.
Olivia avatar
Written by Olivia
Updated over a week ago

How do you enter an invite class code given by your teacher?

This article describes how to join your teacher's class with an invite class code or invite link.
Olivia avatar
Written by Olivia
Updated over a week ago

How do I delete a course?

This article covers how to remove or delete courses.
Olivia avatar
Written by Olivia
Updated over a week ago

My Exam Board is not covered?

This article covers what courses and exam board we cover.
Olivia avatar
Written by Olivia
Updated over a week ago

Do you have a mobile application?

This articles covers the Android and iOS mobile app and how to add the website or platform to your phone's home screen.
Olivia avatar
Written by Olivia
Updated over a week ago

What is the purpose of the memory palace?

This article covers the purpose of the memory palace.
Olivia avatar
Written by Olivia
Updated over a week ago

Does it cover all the content required for exams?

This article covers that content is exam-board specific and written by senior examiners to match the required exam content.
Olivia avatar
Written by Olivia
Updated over a week ago

Can I request new courses on Seneca?

This article covers how you can request new courses.
Olivia avatar
Written by Olivia
Updated over a week ago

Does it cover all content I need for my exams?

This articles covers that the course content covers everything you need to know for your exams.
Olivia avatar
Written by Olivia
Updated over a week ago

Where can I report a mistake in the content?

This article covers how to report mistakes in the content, questions or answers.
Olivia avatar
Written by Olivia
Updated over a week ago

Do you have an image bank of illustrations in the platform that I can use.

This article covers how to use images from the platform for your own revision notes or flashcards.
Olivia avatar
Written by Olivia
Updated over a week ago

What new courses have been planned?

This article covers what new courses have been planned.
Olivia avatar
Written by Olivia
Updated over a week ago

Can I change the picture for my account?

This article covers why you cannot yet change the picture for your account.
Olivia avatar
Written by Olivia
Updated over a week ago