Skip to main content

How do I cancel a Premium subscription?

This guide will show you how to cancel a premium plan

Written by Olivia
Updated over 2 weeks ago

To cancel a premium plan, you must be logged into the student account with the Premium subscription. This cannot be done via a parent account and the account needs to be on the student platform.

Go to your Premium settings, then click the three dots on your subscription.

Click the "Cancel subscription" button.

When you cancel your subscription with Seneca Learning, you will retain full access to all subscription benefits until the end of your current paid period. This means that even after you request cancellation, the service remains accessible, and you can continue to use all features included in your subscription until the scheduled expiry date. After the paid period ends, access to subscription features will stop unless you choose to renew your subscription.

Cancelled your plan before the renewal date but having a change of heart?


Currently only available in the UK.

If you’re accessing Seneca from another region, we offer hundreds of free courses with adaptive learning, as well as past papers for your subjects.


Did this answer your question?