Seneca will update all classes, students & teachers every night to exactly match the information in your MIS. If there is a change that you didn't expect, this is likely caused by a change in your MIS, so contact your IT or MIS Support team internally.

If a student joins or leaves a class, this should be updated the next day. If you are still experiencing the problem 48 hours after your IT/Data team have fixed it, please ask them to contact Seneca's support through the Chat function on the website.

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