Some email inboxes block parent summary email content so they might not appear as expected!
A couple of inboxes that have these problems are:
Outlook on Windows 7
Outlook on Windows 10
To fix this problem, click the link on the top of the email that says "If there are problems with how this message is displayed, click here to view it in a web browser"
Need help with something else?
Simply search for another help article using the search at the top of this page.