What is the Seneca money back guarantee?

Our Grade Guarantee add-on guarantees your money back if you do not get 7-9s at GCSE or A-A*s at A Level.

Olivia avatar
Written by Olivia
Updated over a week ago

Our 600+ normal courses are and will always be free. We also have some Premium packages, containing lots of different types of courses to help to boost your grades. The Guarantee package can be added onto any Supreme, Exam Boost, or Tutoring package.

Grade Guarantee

Our Grade Guarantee can be added on to any package. This gives you access to a Money Back Guarantee if you don't get 7-9s or A-A*s.

Money Back Guarantee

Our Grade Guarantee ensures your money back if you do not get 7-9s at GCSE or A-A*s at A Level. To be eligible, all you have to do is complete all the Free and Premium courses in Seneca for the subjects and topics that we offer. Our Premium courses are so good, that if you do this, then we will refund you for any Guarantee package bought in the 12 months before GCSE/A Level Results Day for the subjects that our courses fail to get you the grades in!

Terms and Conditions

  • Minimum usage - You have to study all the free and premium courses for a course for it to be eligible for a refund. 

  • Proof of grades - You have to provide a copy of the examination certificate showing the grades achieved to claim a refund.

  • Time limit to claim - A subject refund is requested within 2 weeks of the relevant examination results day for the relevant subject. Only Guarantee plans purchased within 12 month before the relevant results day are eligible for a refund.

  • You sat the exam - You need to sit an exam in which it was possible to get the Guaranteed grade for the subject to be eligible for a refund. If you are taking any papers that do not offer grades 7-9 or A-A*s, such as Foundation papers, then the Guarantee would not apply for that subject. The exam needs to take place for you to be eligible for the guarantee refund.

For full terms and more details of the guarantee please see our Terms & Conditions.

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