Is my child’s data safe?

This article covers how we handle and store personal data as well as our compliance with GDPR and privacy regulations.

Olivia avatar
Written by Olivia
Updated over a week ago

Yes. Seneca Learning Ltd is GDPR compliant and only uses the data we collect to make the system help students learn more effectively. It is stored in encrypted cloud storage provided by a third party.

You can read the details about our privacy policies and compliance with the latest general data protection regulations (GDPR) in our Terms and conditions.

We do like to confirm a few important points in this article that your school's data protection officer might specifically ask for.

In most cases we’ll help your child's school to transfer personal data, which makes us a data processor. We’ll have legally binding agreements with the school regarding how we process your child's personal data. The school will be responsible for deciding how and when personal data is collected and used, and provide you with information on how it does so.

If you deal with us directly and we receive data from you, we’ll be responsible for deciding how and when your data is collected and used. In that case, we’ll be the data controller and our privacy policy will apply.

  • Data is stored securely within the European Union using 256bit AES encryption (more specifically in Dublin).

  • Students can manage their personal data at any time using the settings page in their account.

  • Personal data is used only for the specified purposes of running Seneca. Student email, first name, last name, year group and school are collected from students if they sign up directly.

  • When we act as a ‘data controller’ – meaning we only act on students' behalf; all data belongs to and is controlled by the student.

  • Teachers request access to a student's learning data from the student by inviting them to classes.

  • We are registered with the Information Commissioner's Office (ICO), registration reference number ZA267365. A record of this can be found here.

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