It might happen that students approach you saying that they cannot find the assignment or that no assignment has been set, while you actually did set it.

This can happen for a few different reasons:

1. The teacher has not set the assignment for that student.

Teachers can see the list of students the assignment has been shared with in the 'Assignments' tab. Teachers can edit who the assignment is for by clicking 'Edit assignment'.

2. It's not after the start date of the assignment

The assignment may not be showing because it the 'Start date' set on the assignment hasn't passed yet.

Once the 'Start date' has passed, the assignment will be visible in students' 'Upcoming assignments'.

After the 'End date' set on the assignment has passed, the assignment will move to the students' 'Past assignments'. Students can still access past assignments but completing assignments after the end date will show that the assignment was completed late.

Teachers can edit the start and end date set on the assignment by clicking on the assignment and then selecting 'Edit assignment'.

3. The student is completing work on a duplicate account

Sometimes students have duplicate Seneca accounts without realising. Only work completed on the account linked to your class will show on your teacher account.

Teachers should make sure students log out of their device and make sure they are logged in with the email visible in the 'Manage students' section shown to teachers in their class.

Students should also be able to see the assignment in their 'Classes & assignments' tab if an assignment has been set for the account they're logged in on.

4. The student needs to hit refresh

If a student or teachers haven't refreshed their page in a while, they will be viewing old data.

Teachers and students can solve this by refreshing their page. to see the assignment if it has just been added.

Need something else?

Use the search bar at the top of this page to find the help you need 🔎

Get started

Did this answer your question?