Skip to main content
All CollectionsIT Troubleshooting
Fixing the "Looks like your account was created using a different method. Try another way of logging in" error message
Fixing the "Looks like your account was created using a different method. Try another way of logging in" error message

How to login with Google or Microsoft when you get this error message

Olivia avatar
Written by Olivia
Updated over 7 months ago

Seneca offers three login methods: email and password, Google or Microsoft login.

If you get this error message, it is likely you are logging in using a different method to the one you originally used.

This error message is fixed by using the correct login method. If you have tried all three and are still not able to access your account, get in touch with our support team at learnmore@seneca.io.


Once logged into your account, you can check if you have Google or Microsoft login enabled in your account settings under the 'Login & Password' tab.


​


​

Did this answer your question?