Seneca Learning

If your app has seemingly frozen and only shows a blank screen or Seneca logo, please try the following.

Close any browser tabs with Seneca that you may have open

1. Fully close the Seneca app
2. Close any browser tabs with Seneca that you may have open
3. Open the Seneca android app again

If restarting the app hasn't worked for you, please try the following:

When prompted to clear data in Chrome Settings, click Settings

1. Uninstall the Seneca app
2. When prompted to clear data in Chrome Settings, click Settings

3. On the following screen, select the option Clear &amp; reset which will delete all cached data.

4. Go to <a href="https://play.google.com/store/apps/details?id=com.senecalearning.app" rel="nofollow noopener noreferrer" target="_blank">Google Play Store</a> and install the Seneca app again

Please contact us at <a href="mailto:learnmore@seneca.io" rel="nofollow noopener noreferrer" target="_blank">learnmore@seneca.io</a>.

Sometimes, your Android app may stop working. Here are a couple of steps that you can try in order to fix it.

Seneca Android app stopped working on my device

Teacher Platform

Student Platform

Parent Platform

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Restarting the app

Reinstall the app

If none of these worked for you