The Seneca Guarantee can be added onto any Supreme, Exam Boost, or Tutoring package. This gives you access to a Money Back Guarantee if you don't get 7-9s or A-A*s.
Money Back Guarantee
To be eligible, you have to complete all of the Free and Premium courses in Seneca for your subject, age group, and exam board.
If you do fail to get the grades in your subjects after studying all the relevant courses, we will refund you for any Guarantee package bought in the 12 months before GCSE/A Level Results Day.
Terms and Conditions
Minimum usage - You have to study all the free and premium courses relevant to your subject, age group, and exam board to be eligible for a refund.
Proof of grades - You have to provide a copy of the examination certificate showing the grades achieved to claim a refund.
Time limit to claim - A subject refund is requested within 2 weeks of the relevant examination results day for the relevant subject. Only Guarantee plans purchased within 12 month before the relevant results day are eligible for a refund.
You sat the exam - You need to sit an exam in which it was possible to get the Guaranteed grade for the subject to be eligible for a refund. If you are taking any papers that do not offer grades 7-9 or A-A*s, such as Foundation papers, then the Guarantee would not apply for that subject. The exam needs to take place for you to be eligible for the guarantee refund.
For full terms and more details of the guarantee please see our Terms & Conditions.