Some internal school networks block certain network requests to successfully sign up and get added to classes. This might cause students appearing on a class list without a name. To solve this you should whitelist all Seneca domains as described here. Please share that article with your IT Technician.
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The second reason for students not showing on your class list is that the student has not accepted the invitation and joined your class. 

Learn how to invite students to your class here:

If you are using our School Sync and a student does not appear in your class, please double check on your MIS that the student is in that class. If they are still not appearing, you can ask us to run a manual sync for your school to pull through their information! Get in touch at learnmore@seneca.io.

Simply search for another help article using the search at the top of this page.